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Channel: Direct-to-Customer Commerce » buying
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The last step in direct marketing channel integration

I had lunch earlier this week with a old and tenured friend, who runs a personalized mail business.  As with many, if not most or all, direct mail production companies, his business is suffering some....

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Are electronic catalogs an alternative to paper catalogs?

Well, frankly, I don’t know the answer to that.  But as an avid direct marketing buyer, I know I’d rather get an electronic catalog than the collection of paper catalogs I get.  And it’s not because...

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The Impact of Omni-channel on Retail

The Wall Street Journal published a story this week about Macy’s, which focuses mostly only the perceived impact that an omni-channel strategy is having on their business, going forward.  It’s worth...

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